Commercial Vehicle Service Administrator Ref# SB916915

  • Swansea
  • Up to £20000 per annum + company benefits and incentives.
  • Permanent
  • SB916915

I am currently working with a sought after company in the area who are now looking to expand with the addition of a Service Administrator into the busy service department.

My client is an automotive main dealership who franchise a prestige product.

Objectives & Key Responsibilities

* To produce an accurate invoice/claim to allow prompt payment
* To provide effective day to day workshop administration from job card to invoice
* To ensure all scanned job packs meet the manufacturer’s Warranty/R&M standard
* To encompass a supportive role within general aftersales activities

* Audit job card packs in line with manufacturer guidelines
* Ensure all invoiced job packs are scanned in to file director against WIP number
* Submit one link requests as required
* Obtain and update order numbers
* To resolve account queries within 14 days of receipt
* To post and reconcile warranty/R&M payments on a weekly basis
* To resolve R&M/Warranty denials and queries within 5 days
* Maximise available hours to ensure sold hours targets are achieved
* To maintain WIP to agreed levels throughout the month
* Ensure WIP remains current and that any aged WIP can be explained
* Ensure all claims submission timeframes are adhered to
* Liaise with manufacturer as required via telephone, email etc

Key Requirements

* Motor industry experience is essential, preferably in an similar service administration role
* Kerridge experience is advantageous

Hours:

Monday to Friday 0800-1700 plus one in every two Saturday morning 0800-1300.

Package:

Starting salary of circa £20,000 basic plus company benefits and incentives.

The company normally only promote from within so a successful candidate will have opportunities to progress up the ladder within this desirable, fantastic organisation.

The company are one for really investing in its staff, you will become part of the “family” and truly feel valued for your hard work and efforts.

LOCATION: Swansea / South Wales / Wales

How to Apply:

Please get in touch with Steve at Holt Recruitment for more information and to apply – steve@holtrecruitment.com / 07702167786 or click apply now

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