Parts Advisor Ref# JF915803

  • Birmingham, West Midlands
  • Up to £20000 per annum + + BONUS and negotiable DOE
  • Permanent
  • JF915803

A new and exciting opportunity has become available for a Parts Advisor working within the Parts department for a fantastic dealership

Parts Advisor

Key role and responsibilities as a Parts Advisor;

* Meeting and greeting customers coming into the Parts department
* Ordering, booking out parts, invoicing and taking payment
* General After Sales enquiries – working as a team with the Service department
* Providing estimates when required
* Achieve sales by prospecting, acquiring and maintaining accounts
* Deal with any customer enquiries over the phone and face to face
* Checking in parts deliveries
* Assisting with parts stock check
* Liaising with the workshop, service advisors and customers
* Contact customers offering special promotions that are available from time to time

Minimum requirements as a Parts Advisor;

* Works together with colleagues to support the achievement of increased profit and sales
* Committed to achieving excellent customer relations and ensuring that customer’s expectations are exceeded
* Friendly but professional manner and will demonstrate integrity, discretion and objectivity
* Can demonstrate experience in a parts department
* A good technical understanding of how motor vehicles work and a willingness to keep technical knowledge updated in order to provide the most efficient service possible
* Good telephone manner
* Knowledge of Kerridge is desirable
* Full, valid and clean UK driving licence

Parts Advisor

Salary: £20K + Bonus – Can be negotiable DOE

Location: Birmingham

If you want to hear more about this role please send us your CV by clicking ‘apply now’.

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